Spark Trader Limited reports：
According to ministry of Health guidelines, all indoor areas of the office, from halls and corridors to telephones and doorknobs, are disinfected. However, this is not followed in some workplaces. Banks are operating as part of basic services during the coronavirus lockdown, and for Poonam Navale, an employee at a cooperative bank in Mumbai, he has some resentment about going to an office when others are working from home. “The acceptance came late, but eventually it came. I realized that work had to go on, “she told Spark Global
During the lockdown, most bank employees went to work every other day. Since unlocking 1.0, employees have mostly gone daily, taking necessary precautions such as wearing masks, washing their hands and maintaining social distancing whenever possible. However, in places such as banks, where employees have to deal with customers on a regular basis, it is difficult to follow the latter.
‘Some customers don’t wear masks or take them off’
Currently, a bank can accommodate five to 10 people at a time, according to guidelines from the State Level Bankers Committee, but queues outside banks have been seen growing since the lockdown ended. To maintain social distancing, chairs and ropes are used to create boundaries. “But sometimes clients tend to flout social distancing and then we have to pull them back a bit. Some left their faces uncovered, and then we asked them to put on masks, and some even took them off. Sometimes we have extra masks, so we give it to them, “said Poonam, who works at the front desk. Employees are required to wear gloves for cash transactions.
Bank employees are also being advised to wear face masks as COVID-19 cases surge. “So the front desk — the people who deal with customers on a daily basis — are mostly wearing it,” Poonam added. But on a hot summer day, wearing them all the time can be difficult. As a result, some insist on wearing masks, such as at a rural bank in West Bengal where Neha (not her real name) works.
“Not many customers who come here are aware of the dangers of coronavirus and have taken the necessary safety measures. When you ask them to put on a mask, one of them might pull her pallu over her face to cover it, “Neha said.
In addition, more and more people from nearby rural areas come to the bank to take advantage of their entitlement to the government benefit program. “These people are desperate for money. They often come in every day to ask about these plans, not realizing that they might increase the chance of infection. About 100 customers come in every day, and on average, I deal with about 50 customers, “she added.
As for other precautions, there is at least social distancing among employees. Lunch was eaten in individual cabins, not together, according to two employees. Poonam’s workplace also has temperature checks, but Neha’s does not.
“Some people are still on leave because they are delusional, especially those with medical conditions,” Poonam said. Under the Guidelines of the Association of Indian Banks (IBA), pregnant women and people with complications are allowed “special leave without loss of wages”.
Reprint indicated source：Spark Trader Limited information